Terms and Privacy Policy

If you are visiting cianbrennan.com, we hereby recommend that you read our Terms and Privacy Policy. We have a firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with the websites controlled by Cian Brennan and its affiliates.

In this Terms and Privacy Policy, “cianbrennan.com,” “our site,” “we,” or “us,” refer to the digital platform geared towards helping construction and digital companies as well as providing solutions for gender equality. On the other hand, “you,” “the user,” or “the subscriber,” shall refer to the visitors, subscribers, and end-users of cianbrennan.com.

Because we hold the privacy of your personal information in the highest regard, we have created this policy to apply across our various websites and apps. This privacy notice provides you with details of how we collect and process your personal data through your use of our sites to enable you to make informed decisions about your personal information.

Furthermore, personal information is any information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you. It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by issuing a ticket at [email protected].

STAYING ANONYMOUS

As much as possible, we will collect the minimum information from you for the services we provide. For example, we will collect and use your email address if you sign up for our newsletter. Accordingly, the more involved you are with us, the more personal information we collect from you.

Our website uses various methods to collect information from you. Listed below are the categories of personal information we may obtain from you:

COLLECTING PERSONAL INFORMATION
As much as possible, we will collect the minimum information from you for the services we provide. For example, we will collect and use your email address if you sign up for our newsletter. Accordingly, the more involved you are with us, the more personal information we collect from you.

Our website uses various methods to collect information from you. Listed below are the categories of personal information we may obtain from you:

  • Communication data: It includes any communication that you send to us. We can only obtain these data when you fill out a survey or questionnaire provided by our website and its affiliates, join our mailing list, or contact us through the contact form on our website, email, text, social media messaging, social media posts, or any form of communication. If you sign in using your social media account, you consent to receive additional information such as your profile picture and social profile ID. We process this data for the purposes of communicating with you, record-keeping, and the establishment, pursuance, or defence of legal claims. Our lawful ground for this processing is our legitimate interests, which in this case, are to reply to communications sent to us, keep records, and establish, pursue, or defend legal claims.
  • Customer Data: It includes data you give to us when you purchase our products and/or services, including consultancy. This will also include basic information about you, such as the information we require for billing purposes like your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and last digits of your card details. Furthermore, we use third-party services for processing payments, such as PayPal and Stripe. For your security, we do not receive or store your full card payment information. We only process these data to supply the goods and/or services you have purchased or expressed an interest in and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract and our legitimate business interest of keeping records for accounting purposes.
  • User Data: It includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate and secure our website, ensure relevant content is provided to you, maintain back-ups of our website and/or databases, and enable publication and administration of our website, other online services, and business. Our lawful ground for this processing is our legitimate interests, which in this case, are to enable us to properly administer our website and business.
  • Technical Data: It includes data about your use of our website and online services, such as your IP address, login information, your browser details, length of visit to pages on our website, page views, navigation paths, details about the frequency of your use of our website, time zone settings, and other technology on the devices you use to access our website. The source of this data is our analytics tracking system. Furthermore, we use cookies for such functions. If enabled, we may check if you are logged in and which products you have access to. We process this data to analyse your use of our website and other online services, administer and protect our business and website, deliver relevant website content and advertisements to you, and understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests, which in this case, are to enable us to properly administer our website and our business, grow our business, and strategise our marketing campaigns.
  • Marketing Data: It includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions and joint affiliate offers (if any), deliver relevant website content and advertisements to you, and measure or understand the effectiveness of our advertising. We also use cookies to track where the sales on our website come from, so we can attribute sources of sales. Our lawful ground for this processing is our legitimate interests, which in this case, are to study how customers use our products/services, develop our products, grow our business, and decide our marketing strategies.

We may use cookies and tracking pixels for retargeting, including Google Analytics and Facebook Pixel. We may also use other third parties for tracking, creating targeted advertising, monitoring advertising campaigns, and viewing aggregated reports, such as Active Campaign and Ontraport. Our lawful ground for this processing is our legitimate interest, which is to grow our business. We may also use such data to send other marketing communications to you.

We may also use your personal information to carry out some automated decision making about you. For instance, our email manager may monitor which of our emails you open, then use this information to automatically manage future emails you receive. Our lawful ground for this processing is our legitimate interests, which in this case, are to study how customers use our products/services and grow our business.

COLLECTING INFORMATION FROM THIRD PARTIES

As previously discussed, we store personal information only when you provide it to us through our website. However, we may also collect personal information given to us or made available to us by third parties. These details include information that is on a publicly maintained record or that you have made available on a public platform. Moreover, we may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie section below for more information.

We may receive data from third parties, such as information and analytics sources like Google, advertising networks like Facebook, providers of technical, payment, and delivery services, such as data brokers or aggregators. Regardless, most of this information does not specifically identify you. This information forms part of the personal information described in this policy. We will not intentionally collect personal information that is unintentionally disclosed.

COLLECTING SENSITIVE INFORMATION
We do not intend to collect sensitive information about you. Information about your health, racial or ethnic origin, political opinions, religious beliefs, or sexual orientation unintentionally disclosed to us in person or on our website or any blog or social media account associated with our website or business are kept confidential.
CHILDREN’S PRIVACY
Our services are not designed to be used by minors under the age of 16, and we do not intend to collect information from minors. Therefore, we will make reasonable endeavours to delete any details of users under the age of 16 where a parent or guardian has notified us that any of such details have been obtained. By providing us with your data, you warrant to us you are over the age of 16.
REVIEWS OR TESTIMONIALS
If you provide us with a review or testimonial, you give us your consent to use your name, likeness, details of the product or service you are reviewing, and the date of service delivery. We may publish these details on our website or in our other marketing material, together with the content of the testimonial you have provided. We may also edit your testimonial but will only do so where possible without changing the meaning of what you have said. Note that we may store and/or use your review for as long as it is relevant to our business. We process this information based on your consent, which you may withdraw.
MARKETING COMMUNICATIONS

If you provide us with your email address or postal address for marketing purposes, we may send you information we think you will be interested in relating to the services we offer. This may include general information about marketing, specific emails promoting our services, or information about other areas we believe our subscribers will be interested in. We may also send you joint affiliate offers if we believe these might be of value to you. Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interest to grow our business.

You may unsubscribe from our marketing list at any time by using the unsubscribe link in the email. If for any reason this does not work, and you still receive information from us, or you would like to have your postal address removed from our database, please email us at [email protected] and we will fix this for you.

If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided for other transactions, such as purchases.

SOCIAL NETWORKING SERVICES AND LINKS TO OTHER WEBSITES
You can connect with us via Facebook, Instagram, Twitter, and LinkedIn. When accessing our website, we may provide links to other websites or use social networking services to communicate with the public about our work. We may hereby collect your personal information should you communicate with us using these services. The social networking services will also handle your personal information for their own purposes and have their own privacy policies. Therefore, you must be familiar with the privacy policies of any service you use.
HOW WE USE COOKIES AND OTHER IDENTIFIERS

We use a range of tools provided by third parties, including our website host, third-party service providers, and search engine browsers to collect or view access and traffic information for statistics, reporting, and maintenance purposes. Third-party providers have their own privacy policies. We also may also use tracking pixels, cookies, and session tools to improve your experience when accessing our online services.

The data collected by cookies does not usually identify you but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our online services and send you information more specific to your needs or invite you to purchase our services.

The kind of information that will be collected includes:

  • device-specific information such as mobile network information
  • server logs including your IP address, the time you use our services, and system activity
  • location information including IP address, GPS, and Wi-Fi access points
  • local storage availability
We use the information to help track your use of our online services to improve your user experience and the quality of our services.
USE AND DISCLOSURE OF PERSONAL INFORMATION
In summary, as a legitimate business interest, the personal information we collect about you is used to:
  • verify your identity
  • enable you to use our services
  • process orders, registrations, and enquiries
  • provide you with information about events, products, and services that may interest you
  • provide you with personalised service or special opportunities
  • allow you to participate in interactive features of our online services
  • run promotions (if any)
  • facilitate our internal business operations
  • improve our products or services and in planning new products or services
  • conduct market research surveys
  • monitor compliance with our Terms and Conditions

With your consent, or at your request, we may share your contact information with third-party organisations that offer products or services that may be of interest to you.

We may also disclose your information to:
  • Other companies in our group who provide services to us
  • Third-party suppliers which we engage to provide services that involve processing data on our behalf, for example, IT and system administration services and website developers. In this case, we will require them to use that information only to provide the services we have requested and in compliance with the provisions of this privacy policy.
  • Payment third-parties if there is a dispute over a payment. For example, if PayPal contacts us regarding a dispute over a payment, we will provide PayPal with user activity information such as IP address, course enrolment, and activity linked to the IP address, billing details on our system, etc. to allow the payment dispute to be resolved.
  • Professional advisers, including accountants, lawyers, bankers, auditors, and insurers
  • Government bodies that require us to report processing activities
  • Third-parties where we are required to in accordance with the law and reserve the right to fully cooperate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our online services, or in accordance with a properly executed court order, or as otherwise required to do so by law.
SECURITY AND OVERSEAS RECIPIENTS

We are committed to ensuring that your information is secure to industry standards. However, no system can be 100% secure and we are not responsible for the loss you may suffer should your personal information be unlawfully accessed. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. For example, the carts we use for payments, Stripe and Paypal, have their storage/data centres in the United States. Not all countries have the same level of privacy protection as the country within where you reside. You acknowledge and agree to our processing of personal data across international borders in this way.

Regardless, we will do our best to ensure your data is protected to a similar standard as set out in this policy by using third party providers with similar privacy protections. For example, certification to the EU-US privacy shield. By submitting your personal information to us, you agree to the transfer of your data across international borders.

We will also take reasonable steps to protect all personal information within our direct control from misuse, interference, loss, unauthorised access, and unlawful or accidental destruction, modification or disclosure. To prevent unauthorised access or disclosure we use respected hosting services, firewalls, and other electronic security procedures and managerial procedures to safeguard and secure the information we collect from you.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

All hard copy records we keep are stored in Australia.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, and if these can be achieved by other means and legal requirements. For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, and Financial and Transaction Data) for some time even after they stop being customers.

In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

THIRD PARTY LINKS
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
UPDATES

We regularly review and may update our privacy policy from time to time. The updated provisions will apply from the date they are posted on our website, so we recommend that you re-visit this privacy policy when you use our online services.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION – YOUR LEGAL RIGHTS

Under the GDPR, as an EU citizen, you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of the rights set out above, please email us at [email protected].

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We may also refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. For record-keeping purposes, we will record and store all information exchanged during an exercise of your rights under this clause.

We try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you request to have your information erased (also known as the right to be forgotten), we will, if appropriate, delete your personal information from our active business operating system. Your personal information will however continue to be stored within our backup(s) as we are unable to delete specific items from our backup. It will be deleted at the next scheduled backup deletion. We will keep a log of your request to be forgotten so that, should our backup be used to restore our operating system while your personal information is still stored, your personal information will again be removed from our active system upon restoration.

If you have any concerns about our use of your personal information, please write to [email protected] and let us know what the problem is, and we will see if we can resolve the problem.

TERMS
Our services offered are not intended to be nor are they a substitute for independent legal advice and our services should not be relied upon as such. You should seek independent legal advice or other professional advice in relation to any matters you, your company, or organisation may require additional assistance for.
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